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‘It was just outrageous’: Telus customer angry after monthly bill doesn’t reflect new contract | Globalnews.ca

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Summary
Nutrition label

60% Informative

Tony Brown says Telus promised him a new two-year contract earlier this year .

He says he was billed $ 400 a month instead of getting two months of free service.

Brown says he refused to pay the bill and reached out to Telus multiple times.

Telus says an agent at a third -party dealer applied an incorrect promotional offer to Brown .

VR Score

56

Informative language

50

Neutral language

58

Article tone

informal

Language

English

Language complexity

43

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

External references

no external sources

Source diversity

no sources

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