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Reuters

Reuters

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Technology

NatWest seals milestone UK banking collaboration with OpenAI

Reuters
Summary
Nutrition label

79% Informative

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence.

The lender has put AI at the heart of key strategies to improve customer experience, cut costs and play its part to reduce the sums lost to financial fraud across the industry.

NatWest wants to harness Open AI 's technology to ramp up the capabilities of its customer-facing chatbot Cora and its virtual assistant AskArchie .

VR Score

88

Informative language

93

Neutral language

66

Article tone

formal

Language

English

Language complexity

63

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

medium-lived

External references

no external sources

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