NatWest, OpenAI Enhance Digital Assistants
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•Technology
Technology
NatWest seals milestone UK banking collaboration with OpenAI

79% Informative
NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence.
The lender has put AI at the heart of key strategies to improve customer experience, cut costs and play its part to reduce the sums lost to financial fraud across the industry.
NatWest wants to harness Open AI 's technology to ramp up the capabilities of its customer-facing chatbot Cora and its virtual assistant AskArchie .
VR Score
88
Informative language
93
Neutral language
66
Article tone
formal
Language
English
Language complexity
63
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
medium-lived
External references
no external sources
Source diversity
no sources
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