How Microsoft failed to remove 150 explicit images of a woman from its cloud

Breeze Liu says Microsoft failed to remove 150 explicit images of her from its cloud services.

Microsoft only took action after she confronted a senior member of the tech giant’s safety team at a content moderation conference.

Wiping around 400 nonconsensual images and videos from the web would require a multiyear , intercontinental effort.

Microsoft says it has learned from the case and doesn't want anyone to go through the ordeal.

Alecto AI aims to develop face-recognition tools to help people find and remove nonconsensual images that have been shared on digital platforms.

It took about three years before Liu was ready to revisit efforts to get the explicit content of her taken down.

A UK -funded helpline can't help victims abroad with takedowns, leaving Liu stranded with the spreadsheet.

Point de Contact tried to “push” Microsoft more, including opening a new case, but no action followed.

Liu was terrified about her career being derailed and was generally disheartened.

Microsoft digital safety chief Gregoire says Liu ’s situation has spurred her team to try to improve reporting processes.