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Zomato launches Nugget, an AI-powered customer support platform

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Summary
Nutrition label

71% Informative

Zomato has introduced Nugget , an AI-powered customer support platform.

Nugget's Conversational AI and Voice AI Agents can autonomously resolve up to 80 per cent of customer queries.

The platform is designed to handle large volumes of interactions, reducing dependency on human agents.

The Indian conversational AI market is projected to grow from USD 274.5 million in 2022 to USD 1.03 billion by 2029 .

VR Score

77

Informative language

84

Neutral language

82

Article tone

formal

Language

English

Language complexity

66

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

detected

Known propaganda techniques

not detected

Time-value

medium-lived

External references

no external sources

Source diversity

no sources

Affiliate links

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