Otto Lays Off 480 Call Centre Staff
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call centre employeesDPA International
•World
World
German retailer Otto to lay off 480 call centre employees

73% Informative
Otto cited changing customer contact methods and increased competition as reasons for the lay-offs.
The Hamburg -based company plans to close 8 of its 13 customer service centres at various locations in Germany by August 31 .
Otto said that it will offer the affected employees severance pay or a move to a transfer company.
VR Score
76
Informative language
77
Neutral language
75
Article tone
formal
Language
English
Language complexity
65
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Hate speech
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Attention-grabbing headline
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Known propaganda techniques
not detected
Time-value
short-lived
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