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AI Opportunities Action Plan: what can we learn from financial services?

GlobalData
Summary
Nutrition label

86% Informative

UK is moving to establish itself as a superpower in the world of artificial intelligence.

Sir Keir Starmer ’s AI Opportunities Action Plan aims to harness AI to deliver business growth and services across various sectors more efficiently than ever.

The financial services sector was one of the first to utilise AI at a corporate level.

The sector has been using both generative and predictive forms of AI to increase the accuracy of their forecasting, spot and tackle financial fraud and improve customer services.

71% of UK investors would trust AI to recommend products for their portfolio an 8% rise from 2022 .

Customer service AI ’s ability to handle menial, repetitive queries has led to the improvement of customer support chatbots.

As of early 2023 , 57% of businesses are currently taking a reactive approach to artificial intelligence.

VR Score

84

Informative language

82

Neutral language

57

Article tone

semi-formal

Language

English

Language complexity

62

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

long-living

External references

17

https://fintech.global/2023/11/22/73-of-financial-services-executives-believe-generative-ai-will-take-their-job/https://www.forbes.com/consent/ketch/?toURL=https://www.forbes.com/councils/forbestechcouncil/2024/03/21/the-financial-services-sectors-adoption-of-generative-ai/https://www.zdnet.com/article/chatgpt-is-trouncing-money-managers-and-is-destined-to-turn-the-investing-world-upside-down/https://www.pinsentmasons.com/out-law/news/uk-ai-action-plan-regulatory-shifthttps://www.ft.com/content/ff760b96-730a-407a-91b0-1246d468b655https://www.zendesk.co.uk/blog/conversational-ai-banking-finance/https://www.forbes.com/sites/forbesbusinesscouncil/2023/11/20/harnessing-ais-potential-to-revolutionize-financial-forecasting/https://www.genpact.com/insight/smooth-sailing-ahead-applying-ai-to-financial-forecastinghttps://impact.economist.com/perspectives/financial-services/forging-new-frontiers-advanced-technologies-will-revolutionise-bankinghttps://cxm.co.uk/customer-experience/how-ai-in-banking-is-fuelling-the-future-of-cx-and-filling-in-the-gaps/https://www.ft.com/content/da0f4df3-72bd-481d-a3c1-222a406e7ba2https://www.leasinglife.com/features/ai-opportunities-action-plan-what-can-we-learn-from-financial-services/https://www.angloscottishfinance.co.uk/commercial-finance/https://international-adviser.com/two-thirds-of-uk-investors-use-ai-for-investment-advice/https://www.investopedia.com/how-can-ai-help-financial-advisors-8385520https://www.bbc.co.uk/news/articles/crr05jykzkxohttps://techhq.com/2022/10/human-ai-combo-strengthens-fight-against-financial-crime/

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