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back billBBC
•Business
Business & Economics
75% Informative
Hayley Jarvis received a 5,768.09 bill in early January for energy from two and a half years ago .
It is a practice known as 'back billing' but it was outlawed by regulator Ofgem in 2018 .
3,308 people complained to the energy ombudsman about receiving these so-called "back bills" in the 12 months to September 2024 .
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74
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71
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50
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English
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32
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short-lived
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3
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3
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