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WestJet ordered to change some reimbursement practices | Globalnews.ca

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Summary
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66% Informative

B.C. Supreme Court judge orders WestJet to change some of its reimbursement practices.

Air Passenger Rights took the airline to court last year seeking an injunction to block what it called “deceptive reimbursement policies” The group wants the court to grant an injunction preventing WestJet from using the policy in direct conversations with customers.

The ruling states that WestJet must not communicate any limit to reimbursement expenses to passengers.

VR Score

69

Informative language

67

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90

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formal

Language

English

Language complexity

44

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not offensive

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not hateful

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not detected

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short-lived

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