AT&T: Narrows Service Outage Definition

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AT&T sets a comically narrow definition of what it defines as a service outage

Summary

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51% Informative

AT&T sets a comically Narrow definition of service outage after embarrassing outage that took AT&&T twelve hours to fix.

AT &T has also comically narrowed what it defines as an “outage,” including stating a certain number of towers have to be affected for you to get even a measly credit.

The full-day bill credits do not include a prorated amount for the taxes and fees imposed on a monthly bill.

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Informative language

Neutral language

Article tone

informal

Language

English

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likely offensive

Hate speech