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Fortune

How Allstate’s CIO is leaning on gen AI to make insurance policy coverage and claims requests more effective and empathetic

Fortune
Summary
Nutrition label

78% Informative

Allstate CIO Zulfi Jeevanjee is a boomerang employee at Allstate .

He says AI advancements can help make the insurance sales process easier and smoother for consumers.

Generative artificial intelligence is helping Allstate sell insurance online and improve customer experience.

Jeevjee: While AI is doing a lot of work for employees, decisions are still being made by humans.

VR Score

82

Informative language

84

Neutral language

23

Article tone

semi-formal

Language

English

Language complexity

61

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

medium-lived

Source diversity

1

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