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Delta wants AI to fix your terrible airport experience

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Summary
Nutrition label

67% Informative

Delta CEO Ed Bastian unveiled the airline’s AI strategy at CES 2025 .

The airline is working with experience management company Qualtrics to process feedback from nearly 200 million annual travelers.

Delta also announced plans to launch an air taxi service with Joby Aviation in New York City and Los Angeles .

VR Score

67

Informative language

65

Neutral language

61

Article tone

formal

Language

English

Language complexity

61

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

External references

no external sources

Source diversity

no sources

Affiliate links

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