Vonage Launches AI-Powered Contact Center
This is a news story, published by MSN, that relates primarily to The Vonage Contact Center (VCC) Intelligent Workspace news.
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VonageTechRadar
•3mon ago
Technology
Technology
Vonage upgrades VCC Intelligent Workspace with AI tools to boost productivity
76% Informative
The Vonage Contact Center (VCC) Intelligent Workspace uses its global communications APIs and advanced AI tools to provide agents with intelligent insights, global calling capabilities, and next-generation network APIs.
The Workspace supports a seamless integration with Vonage Business Communications (VBC) through the Vonage Fusion offering.
VR Score
64
Informative language
56
Neutral language
52
Article tone
formal
Language
English
Language complexity
94
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
long-living
External references
6
Source diversity
1
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