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PCMAG

Meta Replacing Quest Headsets Bricked by Buggy Software Update

PCMAG
Summary
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74% Informative

Some Meta VR headsets are unresponsive and unable to start up correctly.

A botched software update bricked some Meta Quest 2, Quest 3, and Quest 3S headsets.

Users who sign in with their Meta credentials are told they can get a replacement.

Users with older Quest devices were told they were out of warranty, but Meta reversed course.