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CBS News

Americans are paying more than ever for health insurance. Denials add to their pain.

CBS News
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Health insurance costs are far outpacing inflation, leaving more consumers on the hook each year for thousands of dollars in out-of-pocket expenses.

At the same time, some insurers are rejecting nearly 1 in 5 claims.

Frustration over denials and medical costs has fueled an outpouring ofagainst health insurance companies in the wake of the of UnitedHealthcare CEO Brian Thompson .

Most people may not be aware that they have the right to appeal a denial, Karau said.

The majority of people who are hit with a denial or billing errors don't contest, study says.

"If you don't appeal, you won't get the care you need," Karau says.