Disruption Defines Current Era
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revolutionary transformationscalgaryherald
•From frustration to connection: How brands need to invest in people
50% Informative
People are frustrated, skeptical and yearning for authenticity, says Chris Forrest .
People want you to demonstrate in meaningful ways that you are trustworthy, understand their needs, will continue to earn their loyalty and proactively deal with their concerns.
The cost of bad customer experiences is estimated to cost companies $3.7 trillion annually .
VR Score
54
Informative language
55
Neutral language
14
Article tone
informal
Language
English
Language complexity
62
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
long-living
External references
no external sources
Source diversity
no sources