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cancellation processTechCrunch
•68% Informative
The FTC is investigating Uber over whether it broke consumer protection laws.
Uber says its cancellation process “follows both the letter and the spirit of the law” The FTC has been pushing companies with subscription services to make it easier to cancel.
In October , the commission finalized a so-called “click-to-cancel” rule on subscription services.
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63
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60
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