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Softbank-backed Meesho has rolled out what it claims to be India ’s first generative AI -powered voice bot among e-commerce firms for customer support.
The Bengaluru -based startup said Tuesday its AI bot currently handles 60,000 customer calls daily in English and Hindi .
The startup plans to add support for six more Indian languages.
VR Score
80
Informative language
81
Neutral language
93
Article tone
informal
Language
English
Language complexity
54
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
medium-lived
External references
no external sources
Source diversity
no sources
Affiliate links
no affiliate links