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'We are being robbed': Homeowners feel trapped by rising fees

BBC
Summary
Nutrition label

78% Informative

Residents of new-build estates say they are receiving poor service from management company FirstPort .

They say the company fails to perform basic maintenance and administrative duties like weeding and grass cutting.

More than 30 MPs have signed a letter to FirstPort calling for answers.

FirstPort said they have conducted "a thorough review" over the past year to improve customer communication and transparency.

Julie Campbell lives in a freehold house in Dursley , Gloucestershire , and pays more than 500 a year in service charges.

She said the roads and pavements are the responsibility of the council.

More than 30 MPs wrote to the managing director of The FirstPort Group .

VR Score

76

Informative language

70

Neutral language

90

Article tone

informal

Language

English

Language complexity

42

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Affiliate links

no affiliate links