Water bills support varies widely
This is a England news story, published by BBC, that relates primarily to Welsh Water news.
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water billsBBC
•Water bills: Record numbers of customers on social tariffs
86% Informative
Number of households seeking help with water bills in England and Wales rose by 250,000 last year .
Water companies spent almost 259 m on "social tariffs" last year - discounted bills to help low-income households.
Those on Welsh Water social tariffs got an average bill reduction of 287 , while Southern Water customers got 110 off in 2023-24 .
Consumer Council for Water is calling on firms to have a single scheme so everyone gets the same level of help wherever they live.
Every company applies its own criteria for deciding whether someone can have a social tariff.
Thames Water’s website says its WaterHelp is for people whose bills are more than 5% of net income.
Yorkshire Water says people might be eligible for its WaterSupport if they have a household income below 19,000 and an annual water bill of more than 364 .
VR Score
87
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85
Neutral language
76
Article tone
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Language
English
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42
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Time-value
short-lived
External references
10
Source diversity
8
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