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Shopify Inc. is looking to wrest e-commerce customers from Salesforce Inc. It says it has lured hundreds of Salesforce clients, including Mattel Inc. and Toys R Us.
Salesforce eagerly clapped back, saying its platform offers functions that Shopify does n’t , including customer service, and can better handle traffic surges.
Salesforce’s Ball said the company is working on introducing more “pricing flexibility” for customers.
“Shopify has added enough capabilities over the last few years that have made it a viable option for even the biggest e-commerce merchants,” an analyst said.
Salesforce will still appeal to big businesses with annual sales of US$300 million or more since it has more sophisticated tools, Lux said.
VR Score
75
Informative language
76
Neutral language
22
Article tone
semi-formal
Language
English
Language complexity
57
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
short-lived
External references
9
Source diversity
6