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New York Post

New York Post

Researchers say an AI-powered transcription tool used in hospitals invents things no one ever said

New York Post
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Whisper is being used in a slew of industries worldwide to translate and transcribe interviews, generate text in popular consumer technologies and create subtitles for videos.

But Whisper has a major flaw: It is prone to making up chunks of text or even entire sentences.

Some of the invented text can include racial commentary, violent rhetoric and imagined medical treatments.

Whisper invented a non-existent medication called “hyperactivated antibiotics” Researchers aren’t certain why Whisper and similar tools hallucinate, but software developers said the fabrications tend to occur amid pauses, background sounds or music playing.

OpenAI recommended against using Whisper in “decision-making contexts, where flaws in accuracy can lead to flaws in outcomes”.