VW Finance Fined for Car Theft

This is a news story, published by BBC, that relates primarily to VW Finance news.

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VW Finance

BBC

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Volkswagen cars taken away with little warning, says watchdog

Summary

Nutrition label

78% Informative

Vulnerable people who owned cars through VW Finance had them taken away with "limited, if any" warning.

VW Finance failed to engage with customers who were struggling to pay and sent "templated communications" Around 110,000 customers will get a share of the 21.5 m compensation VW Finance must pay for its failures.

The Financial Conduct Authority has also fined the firm 5.4 m for the behaviour.

VR Score

Informative language

Neutral language

Article tone

informal

Language

English

Language complexity

Offensive language

not offensive

Hate speech