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The Seattle Times | Local news, sports, business, politics, entertainment, travel, restaurants and opinion for Seattle and the Pacific Northwest.

The Seattle Times | Local news, sports, business, politics, entertainment, travel, restaurants and opinion for Seattle and the Pacific Northwest.

T-Mobile embraces AI tech by giving OpenAI customer data

The Seattle Times | Local news, sports, business, politics, entertainment, travel, restaurants and opinion for Seattle and the Pacific Northwest.
Summary
Nutrition label

77% Informative

T-Mobile has reached a multi-year agreement with artificial intelligence firm OpenAI .

The two companies plan to build IntentCX, an AI platform based on customer data.

The technology would prevent customers from straying away from the wireless network by predicting and resolving issues, as opposed to a standard chatbot or customer-service line.

VR Score

80

Informative language

80

Neutral language

54

Article tone

formal

Language

English

Language complexity

53

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Source diversity

1

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