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Neuron7TechCrunch
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79% Informative
Neuron7, a customer service AI startup, has raised $44 million in its latest round.
The AI company uses open source language models like Llama and Mistral .
It predicts the likely cause of a problem, helps the technician bring the correct repair parts and walks the tech through a step-by-step repair process.
CEO Niken Patel wouldn’t comment on the valuation after raising this round.
In a world where so much enterprise AI revenue is going toward pilot programs, Block sees an “AI landscape” that’s become “the wild wild west,” he said. “Every board is asking their CEO, what’s the AI strategy?” Neuron7 offers a “compelling” ansswer, and some “very refreshing” traction data, he said. “We think it’s a massive opportunity,” Block said. “Service is always ripe for reinvention.”.
VR Score
79
Informative language
77
Neutral language
68
Article tone
semi-formal
Language
English
Language complexity
36
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
medium-lived
External references
2
Source diversity
2
Affiliate links
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