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Whistleblowers claim insurance companies shortchanged some Florida homeowners after Hurricane Ian

CBS News
Summary
Nutrition label

69% Informative

Whistleblower: Insurance carriers were using altered damage reports to deceive customers.

An estimated 50,000 homeowners are still locked in battles with their insurance companies.

Insurance insiders say after years of diligently paying premiums, homeowners are being misled by their insurance carriers.

After major disasters, most insurance companies use third -party firms who hire adjusters to help with claims.

Jordan Lee says a desk adjuster deleted entire sections of his report but left his name and license number on it.

Ben Mandell says 18 of 20 reports he wrote for another carrier after Hurricane Ian were altered.

He says he and other adjusters were instructed by some of their managers to leave damage off reports.

At least nine insurance companies in Florida have collapsed and some of the remaining ones altered damage reports, attorney says.

Attorney Steven Bush says he has evidence in six different states of where carriers are manipulating the estimates, changing them, and then misrepresenting to policyholders that it's the work product of the field adjuster.

Attorney says he turned over what he says is evidence of insurer fraud to state investigators.

VR Score

67

Informative language

61

Neutral language

65

Article tone

informal

Language

English

Language complexity

28

Offensive language

possibly offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Source diversity

1

Affiliate links

no affiliate links