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•71% Informative
Microsoft Authenticator often overwrites accounts when a user adds a new account via QR scan.
The issue is caused by an issue involving which fields it uses.
Users can potentially not realize a previously created account was annihilated until they attempt to use it again.
The problem got attention recently when Australian IT consultant Brett Randall posted about it on LinkedIn .
Microsoft Authenticator app prompts users to check QR codes before overwriting their account settings.
Microsoft says it's not a bug, but it's the fault of users or companies that use the app for authentication.
Some sites or vendors don't include the site or the site name or the ID provider name in the label.
Microsoft Authenticator is the only indication it might fix the issue.
Randall : "We audit every application" and go through the hassle of trying to convince every company doing it wrong to fix it. Or Microsoft fixes this once and then we never have to worry about it again.\u201d\n .
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