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Rebecca Hilsenrath says clapping for the NHS during the pandemic may have been "dangerous" because "no organisation can be a national religion" The health service is our most cherished institution, but we must be held accountable.
The ombudsman received 27,479 complaints about the NHS in England in 2023/24 - with around 66% upheld.
Follow Patient 11 from Storycast on Apple Podcasts , Spotify , Spreaker or wherever you get your podcasts A Department of Health and Social Care spokesperson said: "The NHS is broken but we are determined to get it back on its feet so it can be there for all of us when we need it. "We will be honest about the challenges facing the health service and will work to tackle them. "The independent investigation into the NHS by Lord Darzi is a step towards identifying and solving these problems as we create an NHS fit for the future.".
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Informative language
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Neutral language
45
Article tone
informal
Language
English
Language complexity
45
Offensive language
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Hate speech
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Attention-grabbing headline
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Known propaganda techniques
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Time-value
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External references
6
Source diversity
6
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