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Ars Technica

App redesign blowback will cost Sonos up to $30 million, CEO says

Ars Technica
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Sonos CEO Patrick Spence says the company will spend $20 to $30 million addressing the company's app redesign.

Spence said fixing the app and managing related customer fallout will cost Sonos millions .

The company reduced its fiscal 2024 guidance due to problems stemming from the redesign.

Sonos is also delaying two hardware launches due to the app problems.