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Will PC makers replace your crashing Intel chip? We asked 14 of them

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Summary
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69% Informative

Intel ’s crashing 13th and 14th Gen Raptor Lake desktop processors are causing problems.

If your chip isn’t yet damaged, please apply motherboard BIOS updates early and often to prevent issues.

Dell and Alienware would not promise warranty extension but “all costs are covered”.

NZXT, Puget Systems , CyberPowerPC and iBuyPower all offer extended warranties.

The parts warranty for the affected 13th and 14th gen desktop processor models will be extended to 5 years from invoice date.

iBUYPOWER will share processes for impacted customers to receive assistance on their CPUs.