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Verge

Verge

Humane’s daily returns are outpacing sales

Verge
Summary
Nutrition label

78% Informative

AI Pin and accessories have brought in just over $9 million in lifetime sales, according to internal sales data obtained by The Verge .

At launch, the AI Pin was met with overwhelmingly negative reviews.

Around 1,000 purchases were canceled before shipping, and more than $1 million worth of product has been returned.

Humane ’s leadership appears to have ignored some warning signs that those bad reviews were coming.

After a small group of testers received Pins prior to the launch, many voiced concerns about the product.

A source said the early feedback “ripped through the company like a bullet” They launched the AI Pin anyway.