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disability credentialsUW Homepage
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90% Informative
University of Washington researchers found ChatGPT consistently ranked resumes with disability-related honors and credentials lower than the same resumes without those.
When asked to explain rankings, the system spat out biased perceptions of disabled people.
When customized the tool with written instructions directing it not to be ableist, the tool reduced this bias for all but one disability.
Some organizations are working to improve outcomes for disabled job seekers, who face biases whether or not AI is used for hiring.
Researchers emphasize that more research is needed to document and remedy AI biases.
“It is so important that we study and document these biases,” Jennifer Mankoff said.
VR Score
94
Informative language
95
Neutral language
55
Article tone
formal
Language
English
Language complexity
67
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
long-living
External references
19
Source diversity
15
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