Adams’ pledge of government efficiency remains out of reach

Mayor Eric Adams pledged to transform the way municipal government delivers some of the most basic services encountered by New Yorkers .

But a detailed analysis of recent metrics tracking the success of each city agency shows a mixed record that fails to live up to the mayor’s promised efficiency.

A sizable tranche of basic city services have regressed compared to pre-pandemic levels.

Mayor Adams created the position of chief efficiency officer to track service delivery and agency budgets with an eye toward cutting red tape.

The Office of Municipal Services Assessment is a low-profile outfit that reports to Deputy Mayor for Public Safety Phil Banks and was initially run by a deputy inspector on loan from the NYPD .