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Hartford Courant

Hartford Courant

CT’s 2-1-1 service sees growing number of calls amid depleted staff numbers

Hartford Courant
Summary
Nutrition label

75% Informative

Last year in Connecticut, 211 responded to more than 1.7 million requests for help for immediate and long-term challenges.

Inflation and steep increases in pri 2-1-1 av Last year ompt Connecticut necticut residents to tu more than 1.7 million fficials sai 24/7/365 has had flat funding since 2010 and has lost half of its staff in recent years.

“it’s heart wrenching at first,” Paulin said of taki Lisa Tepper Bates lls.

“We never want United Way abou Connecticut erson having 211 so rough. It feels s 95 percent when U.S. o a follow up a the past year e outcome that you suggest Connecticut class="summaryFeed_highLightText__NxlGi">Connecticut 1976< Tepper Bates n class="su 211 ryFeed_highLightText__NxlGi" 2010 necticuthalf span class="summa recent years ightText__NxlGi" 16 aulin the years pan> about th $1.25 million span class="summaryFeed_highLightText__NxlGi">Paulin< 1,740 > weekly aryFeed_highLightText__NxlGi">Pauli Tepper Bates pan class="summaryFeed_highLi America __NxlGi 2010 ulin Hartford a recent afternoon Last year LightTe 211 _NxlGi">988more than 1.7 million mmaryFeed_highLightText__NxlGi">more than two years Amanda Pau the past five years lass="summaryFeed_highLightText__NxlGi">211ct.org every single day 2018 i">Tepper Bates more than 20% mmary 211ct.org LightText__NxlGi">less than 10 20 econds 988 Connecticut _NxlGi">95% 211 class="summaryFeed_highLightText__NxlGi">CT Rocky Hill ghLightText__NxlG 211 211 988 ="summaryFeed_highLightTex two NxlGi">988 Tepper Bates ighLightText__NxlGi">the Association’s Monday nal Tuesday i mornings er of Excellence Award 211 CT Tepper Bates an> Tepper Bat the last 18 months lass="summaryFeed_highLightText__NxlGi">three-month more than 500,000 211 the days Tepper Bates Tepper Bates

VR Score

72

Informative language

67

Neutral language

84

Article tone

informal

Language

English

Language complexity

29

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Source diversity

2

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