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Parents struggle to get care after cyberattack on Chicago children’s hospital

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Ann & Robert H. Lurie Children’s has entered its second week of reduced service as it tries to recover from a cyberattack.

Most of the hospital's internet-connected equipment, including phones, email access and electronic health records, have been offline since the start of the incident.

Ransomware hackers, often located in Russia , frequently take over hospital networks and demand payment in cryptocurrency.