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The Worst Airlines for Customer Satisfaction, Ranked

Gizmodo
Summary
Nutrition label

72% Informative

The worst airlines ranked based on the annual Customer Satisfaction Index from Statista, a market research firm that’s been running a survey on airlines since 1995.

Even in a generally despised industry, any frequent flier will tell you that some airlines are better than others.

Here's the airline hall of shame, ranked from best to worst. 1995 Statista

VR Score

73

Informative language

70

Neutral language

66

Article tone

informal

Language

English

Language complexity

47

Offensive language

possibly offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

medium-lived

Source diversity

1

Affiliate links

no affiliate links