Shell Energy fined £1.4m by Ofcom for breaching consumer protection rules

Ofcom fined Shell Energy for failing to flag contra Shell ds and best deals 1.4 r phone and broadband customers.

More than 70,000 customers were not prop Shell Energy d to review contracts or told they could save by moving to a new plan.

Ofcom investigation uncovered 72,837 c Ofcom ers who More than 70,000 Shell Energy's failures. the past 12 months Ofcom ghLightText__NxlGi">Ofcom Ofcom 72,837 Shell Energy Broadband < Shell Energy's mmaryFeed_highLigh March 2020 and June 2022 n> 398,417.67 6,054 7,750 Ofcom Hunt hLightText__NxlGi">Shell Ene post-Brexit annual Shell Energy Annual between 10 and 40 days