Verge
•56% Informative
42 customers tell The Verge they were ghosted by Dough after promises of refunds and ship dates.
Dough, formerly Eve , has a reputation for disappearing with people’s money.
Four weeks ago , Dough claimed it would offer refunds “very soon” to the customers it left behind.
11 customers who filled out the form were ghosted after filling it out.
Dough says it has processed 60 refunds, has 68 more refunds pending, has shipped 110 orders and solved nine warranty cases since it created its new form.
Dough is fully aware that it’s ignoring the V tablet customers, telling me that it had received 18 form submissions from “V customers from Fortress ” who “won’t be refunded yet.
You have options to get your refund or your missing device from Dough.
The company has issued 25,000 refunds over its tablet and monitor history while only shipping 10,000 monitors.
If you want a 32-inch 4K OLED monitor, Dough won't have the only one, and its track record strongly suggests it won't even have the first .
VR Score
50
Informative language
43
Neutral language
42
Article tone
informal
Language
English
Language complexity
46
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
short-lived
External references
no external sources
Source diversity
no sources
Affiliate links
no affiliate links