The Jerusalem Post
•Business
Business & Economics
63% Informative
US-bas US survey suggests that consumers are largely displeased and easily angered by the customer service assistance they experience in shops.
Around 1 Hill 0 people will engage in "revenge" often in the form of belittlement, badgering, and other aggressive behaviors toward representatives.
Survey also suggests that nearly half of customer interactions with cus 2022 r service have ended in yelling and raised voices. Broetzmann a quarter Hill 43% 17% around 1 xlGi 10 nearly half 63% 2020 74% Pollyanna ghtText__NxlGi">66 Scott M. Broetzmann highLightText__NxlGi">Nexst Customer Care Measurement & Consulting
VR Score
62
Informative language
59
Neutral language
61
Article tone
informal
Language
English
Language complexity
59
Offensive language
possibly offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
short-lived
External references
no external sources
Source diversity
no sources
Affiliate links
no affiliate links